Delivery fail

I was meant to get an important delivery tomorrow. I woke up to several messages saying it would be delivered today instead. Great! But I had plans. So had to take a raincheck and rearrange a few other bits so I could be here.

Now I’d had a few failed deliveries recently. Frustratingly I was actually here. So I checked my doorbell. It seems it had stopped working. Fixing it was on the list. In preparation for today’s delivery, I moved it up the list. Quite impressed with myself for fixing it. Nothing a screwdriver and some WD-40 couldn’t sort.

I patiently waited for said delivery. I even moved to work on the sofa so I could see when anyone came to the door. No-one arrived so I checked the tracking details. It said the parcel was refused. Huh?! I was right there…

Cue terse phone conversation with the delivery company. Yes, I actually got to speak to a person! A real, life one too. She told me that ‘because the road was closed’ the delivery driver moved onto the next one.

Now it’s true that they are doing gas works and have closed a bit of the road, but there is another perfectly open way to get to my house. Any SatNav worth it’s salt would have rerouted him.

And the bit that’s closed is maybe 50m at best. The driver had my number, I would have happily walked up the road to meet him. Or he could have walked to me.

By this point, I’d hit my exasperation levels as you can imagine. A lack of communication really annoys me. So does a lack of common sense. When did common sense become a rare skill?!

Let’s hope the next delivery driver actually uses their brain a bit more. Not that I actually know when they are going to try and deliver it. I’ll have to wait till tomorrow for that joy.

Still I now have a working doorbell. And while I had the WD-40 out, I sorted out the sticky door on the Buddymobile. So not all bad…

Reset button

Today has been one of ‘those days’. You know the one. The one where you feel like you’ve moved stuff around but not really gotten anywhere. The one where you feel like you’ve spent most of it on the phone to various customer services people. And still not gotten anywhere.

Yes it was one of those days. Things I have learned today….

  • Some systems are just flawed. Once you’re in them, it’s ridiculously hard to get out. 🤬
  • Energy prices are insanely expensive. 😱
  • Airlines can cancel your flight and leave you stranded. But it’s OK cause you can get a refund. 🤦🏻‍♀️
  • Customer Services is a bloody hard job.

So after several fruitless conversations, I headed out for a hack to clear my head. It was a glorious day with lots of autumn sunshine.